Clarify registrant details, renewal ownership, DNS access and how domain changes are approved.
EasyLink / Digital & Cloud
Make digital foundations easier to manage.EasyLink’s Digital & Cloud department spans domain registration, website design, social media and virtualization. These are different needs, but all benefit from clear ownership of accounts, access, hosting and change.
Who this is for
Start with the environment you have.For organisations establishing or updating their online presence, reviewing infrastructure hosting or bringing scattered digital responsibilities together. The precise deliverables, products, coverage and support responsibilities are agreed before work begins.
Areas of work
A practical look at the department.These topics come from EasyLink's supplied department map. Each one has its own design and ownership decisions.
Define audience, content, accessibility, maintenance and the handover expected from a website project.
Discuss account ownership, publishing roles, access and the purpose of each channel.
Review workloads, capacity, dependencies, backup and support before changing how systems are hosted.
How a project takes shape
Scope first. Then the work.This is a useful sequence for planning. The delivery plan and responsibilities depend on your site, systems and agreement.
- 01Understand the need
- 02Map ownership
- 03Plan the change
- 04Hand over clearly
Questions to settle
Know what you are agreeing to.Who should own our domain and accounts?
Your organisation should have documented control and access arrangements. The exact administrative roles should be agreed before work begins.
Is website maintenance part of a design project?
Maintenance, hosting and content updates should be separately defined in the project scope.
How does virtualization relate to cloud?
Virtualization separates workloads from physical hardware. Cloud services may use virtualization, but hosting location, management and commercial model are separate decisions.
Plan the next move
Tell us what needs to work better.