EasyLink / Apps

Choose applications around the way people work.

The EasyLink Apps department includes Zoho, Google Workspace, Microsoft 365 and Zoho Creator in its supplied service map. The right setup depends on how teams communicate, share files, manage access and maintain business processes.

All solutions
Illustrative East African business team discussing application workflows

Who this is for

Start with the environment you have.

For teams selecting a productivity suite, consolidating workplace tools or planning a business application workflow. The precise deliverables, products, coverage and support responsibilities are agreed before work begins.

Areas of work

A practical look at the department.

These topics come from EasyLink's supplied department map. Each one has its own design and ownership decisions.

01Workplace platforms

Compare communication, file sharing and administration needs when assessing Zoho, Google Workspace or Microsoft 365.

02Application setup

Define accounts, roles, migration needs and user onboarding before configuration begins.

03Workflow design

Identify the business process and information flow before considering a custom Zoho Creator application.

04Ownership and support

Agree who manages licences, access, changes and user questions after launch.

Product names identify technologies in EasyLink’s supplied department map. Specific licences, reseller status and implementation scope should be confirmed for an engagement.

How a project takes shape

Scope first. Then the work.

This is a useful sequence for planning. The delivery plan and responsibilities depend on your site, systems and agreement.

  1. 01Map workflows
  2. 02Choose the platform
  3. 03Configure and migrate
  4. 04Support adoption

Questions to settle

Know what you are agreeing to.
Which suite is best for our organisation?

Consider your current tools, files, user access, integration requirements and budget. A comparison should reflect those needs rather than a single preferred product.

Can existing data be migrated?

Migration feasibility depends on source formats, permissions and the destination platform. It should be assessed and tested before a cutover date is set.

Is a custom application always necessary?

No. First check whether standard features or configuration can meet the workflow; custom development adds ongoing ownership and maintenance.

Plan the next move

Tell us what needs to work better.

Service inquiry / Apps

Tell us about your environment.

A few details help us start a useful conversation about Apps. Approximate numbers are fine.

We will use this information to respond to your service inquiry.